Alibaba held its annual "Alifest," to recognize and reward businesses who capture the imagination of customers around the world through e-Business."
The highlight of the weekend was a speech by Chairman Jack Ma, who recognized that the company had faced it share of scandals and claims of scams and fraud. Loretta Chao, writing in the Wall Street Journal on September 11, noted:
It's be interesting to see how this plays out in the weeks and months ahead.
Alibaba Group Chairman Jack Ma Alibaba Group Holding Inc. hopes its efforts to repair its reputation among customers following a fraud scandal will also burnish its reputation with U.S. consumers, as it increasingly moves into territory claimed by rival eBay Inc.China's dominant e-commerce company by transaction volume unveiled a number of moves Friday at its annual Alifest gathering for members that include a new on-site inspection program and escrow service.Alibaba has been working to shore up its reputation following a scandal involving employees at Alibaba.com Ltd., its Hong Kong-listed online-trade unit. According to Alibaba.com, about 100 of its employees colluded with more than 2,300 sellers to create fraudulent listings in a scam that led to the resignation of Alibaba.com Chief Executive David Wei in February. Mr. Wei wasn't directly involved in the scandal, the company has said.
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