Tuesday, October 11, 2011

Avoiding Gold Supplier Scams and the Alibaba Fair Play Fund

This is cross-posted from my other blog, Alibaba Fair Play Fund Facts. Many times, the best advice on how to avoid fraud and scams on Alibaba comes from those who are on the front lines:  the Gold Suppliers and buyers themselves.  These individuals have the experience to spot rip-offs and scams as well as how to know how to build a successful business on the Alibaba.com platforms.  And if you do get scammed, you can file a claim using the Alibaba Fair Play Fund.

This piece of very good advice comes from one of the Alibaba Gold Suppliers (I have omitted the name because I do not have his/her permission), but pardon the pun, it's gold for knowing which Gold Suppliers to trust.  You can find out more on the Alibaba Trade Forums.  The English is not perfect, but the advice is good.

Avoid scams and use the Alibaba
Fair Play Fund!

Some of the companies, even the Gold members of Alibaba turned out to be a business scammerin China... it's very important to verify your business partner as there are more and more business frauds coming forth in China. Here are my tips for you to verify a Chinese company:Generally speaking, there are some links online for you to check out companies in China: ...If you don't know Chinese, still you can pre-verify your business partners from following aspects: 

1. Contact information Please note that whether their contact information is right or not, most of the scammers don't offer a right address, tel and fax number online. Some of the tel numbers are empty and some add and tel don't exist at all, they don't offer a company tel number, a private number or mobile phone number instead. 

2. Registered corporate number Every legal company in China has to register itself with Chinese government authortities and obtain an unique company number. If your business partner cannot offer you a unique registered corporate number, definitely he is a scammer, of course, he may submit you a fake number, so you have to check it out with local administrative government organs with the number he offered. There is a Chinese organ called Bureau of Industry & Commerce ( have branches at all levels ), which is the only government organ responsible for the registration of legitimate companies or enterprises in China. 

3. Incredibly low prices, esp for international brands Most of Chinese scammers usually entice foreigners with a very low price. If the prices they offered is too low to believe, you may have a further investigation on your partner to know why their prices are so low. Most of the scammers in China profit a lot by selling replicas or fakes of some branded goods to the overseas market, this is very risky because the goods shall be confiscated or detained by Chinese customs houses in case it considered illegal in China. By the way, please remember that the price for authentic /original brands like Sony, Apple, Nokia, Dell etc should be almost the same at anywhere on the globe. You cannot import from the unthorized [sic] brands distributors with cheaper price in China. They must be selling relicas, refurbished ones or copies of brands etc ! Please simply forget such suppliers in China ! 

4. Payment and shipment terms The scammers never accept L/C as their payment terms, they prefer Western Union, Paypal and T/T etc. Also they never deliver goods through formal channels in China, they prefer to deliver samples by Express like Fedex, TNT, EMS to avoid more examinations from Chinese customs house. Most of the scammers use Private Bank Accounts in China! 

5. Warranty and after sale services Scammers never take some measures to guarantee their quality and after-sale services after your payment, they may promise you a lot before payment. It's lip-services [sic] only!!! Be careful with some of the Chinese suppliers!  By the way, I have to mention that, it does not mean the manufacturer has the right to sell or buy in case he has obtained a legitimate unique company number from local BIC in China. In China, all the enterprises with the right to import and export has to apply and obtain a certificate called Certificate of Import & Export from Ministry of Commerce of PRC and its authorized local organs in China after their registration at local BIC. 

Also a formal trade company has to register with Chinese Customs House and its branches before his formal business with foreign counterparts in China. Then he has to register himself with local Bureau of Inspection & Quarantine in case his products are in need of quality control. Without the registration from above local government authorities from China, no company can deal with you in formal channels in China.

So again:  do you homework, look for red flags concerning fraud or scams on Alibaba.com and if you think that you have been scammed, educate yourself about the Alibaba Fair Play Fund and seek restitution.